09-15-2021 04:05 PM
10-04-2021 03:57 PM
Hey kkevd55,
I am sorry for the late reply. I wanted to reach out and see if you still needed help with the compatibility for the device? Please let me know if you have any questions.
Best regards,
Jake
10-04-2021 04:04 PM
Yes I'm still needing help installing
10-05-2021 01:28 PM
Hey kkevd55,
Sorry to hear you are still having trouble. I am having a hard time seeing the wire labels from the picture. Do you mind providing those for me? You can also use our compatibility checker to enter the wires you are seeing, and it will let you know which devices are compatible. Please let me know the wire labels, and if that helps or not.
Best regards,
Jake
10-08-2021 04:21 PM
Y2. W3. R. W2. W1. Y1. G. O. B. Bk. H1. H2
10-11-2021 03:32 PM
Hey there,
Thanks for providing us that information. Were you able to use the compatibility checker to make sure that your system is compatible with the Nest thermostat as well?
Best regards,
Garrett DS
10-11-2021 03:59 PM
I put in the info and it referred me to this message board
10-13-2021 01:15 PM
Hey there,
Unfortunately since we aren't electricians and aren't able to view what your wire setup is, we are unable to help any further than what we have. If you would like to speak with someone over the phone as they may be able to help you better, I suggest using this link.
Please let me know if you have any other questions.
Best regards,
Garrett DS
11-12-2021 12:14 PM
Hey all,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake
10-08-2021 03:41 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS