03-21-2022 02:51 PM
Had thermostat connected to account. I removed it to resolve an issue with my new google nest doorbell wired. Now when I try to reconnect it, it tries to find the doorbell to assist in the setup and fails to find it. Is there a way to bypass the assistance and add the product manually?
04-05-2022 05:40 PM
Hey MyRightBoot,
Thanks for reaching out and sorry for the delayed response.
I'm afraid that there is not a way yo bypass the assisting device but there are some steps that you can try. Please check this out: https://bit.ly/3A2ggXB
Keep me posted.
Best,
Melba
04-08-2022 08:34 PM
Hey there,
Checking back in — how's your thermostat now? Have you managed to add it to your Nest app and account?
Best,
Melba
04-11-2022 08:15 PM
Hi,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba