Thermostat compatibility

[Michele]

 

[Michele]

Where is the solution 

[qfingers]

How did you even post your question? I’m having a hard time doing that.

[Ryan_G]

Hey Michele,

Thanks for reaching out and we're sorry for the delay.

We couldn't verify the terminal labels from the old thermostat. Could you take a new photo that shows the labels so we could tell how to wire it or the compatibility with Nest Thermostat?

@qfingers, you can post your question here and we'll be glad to assist you.

I hope to hear from you soon.

Best regards,

Ryan

[qfingers]

Thank you for the reply but I’ve already got it connected with the help of a friend. 😊

[aatienza]

Hey folks,

@qfingers, that's great to hear and thanks for letting us know.

Michele, I'm chiming in to check if you have more questions about this. Feel free to let us know by replying back. Additionally, you could also check on our Compatibility Checker or this link to know more about your system's compatibility with our Nest thermostats: https://bit.ly/3qZ6OQ1

Thanks,

Archie

[CaptainJeff]

Purchased Nest Learning to control both Heat (boiler) and AC (older system) in New England.  Installed 1 Apr 21.  Used heat and AC through mid June before transitioning to summer AC.  While getting ready for winter on 6 Oct 21, turned on heat and controller in TACO box (interface between thermostats and boiler) just kept clicking.  Called HVAC Co for PM and troubleshooting.  No issue with boiler.  Nest giving N72 error - no power to heat Rh wire (not true).  Tech bypassed thermostat and started boiler.  Contacted Nest - given unbelievable run around, including sending part that they knew wouldn't fix it.  Contacted again today (10-29) and given same run around.   Won't acknowledge problem or propose solution.  Blames me.  This is a common problem and not unique.  Save the hassle and buy another brand.  You can thank me later.  

[qfingers]

Do they even answer questions around here? Looks like you’ve been waiting around for quite a while.