12-05-2022 07:14 AM
The heating system has 2 wires, Red and White. The current thermometer is wired using R + a jumper to RC and the second wire to W. I cannot get the new thermostat to work?
12-05-2022 07:46 AM
Hello Verbrupe, can you do us a favor and upload a picture of your old thermostat. And upload picture of the Nest thermostat backplate showing the wires connected.
Now, when you say you can’t get the thermostat to work, have you installed the thermostat using the Nest app? Your system is a heating only system. Connecting R to W will cause the heating system to start up.
What model of Nest thermostat did you purchase and attempt to install?
What type of heating system do you have?
Ken, The AC Cooling Wizard
12-07-2022 11:20 AM
Hey folks,
Thanks for lending a hand, @CoolingWizard.
@verbrupe, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
12-11-2022 02:21 PM
Hi verbrupe,
I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.
Thanks,
Mark
12-12-2022 02:24 PM
Hello verbrupe,
I'm checking in to make sure that you've seen our response. If you have any further questions or concerns, please let us know before we lock this thread in 24 hours.
Thanks,
Mark