01-11-2023 02:07 PM
Hoping someone can give me some advice here. Ive connected the Nest thermostat and connects the two wires, its a heat only system. The error code Im getting is lack of power and I need to install a Power Connector. When I go to the handler, the thermostat wire is connected to the unit via two terminals, an R and a W. Nothing else. The Power Connector has three wires on it, the last one requiring a C terminal which doesn't exist on this unit. So on the Power Connector, there's no where to put the C wire. The thermostat is working but I assume it'll just drain its own batteries until its dead. So obviously, its not working properly and Im not sure what to do...
01-12-2023 09:36 AM
Hi. If you download the Power Connector "Pro" Installation Guide from Google... https://storage.googleapis.com/support-kms-prod/k5rpNEXV1F0aVYhr8jN1L2GAxhcAPDXhk39r
And go to pages 10-11, it shows how to wire a heat only system that only has R and W at the handler. It shows that you will need to install a separate 24v external transformer to feed power to the C on the Power Connector.
The instructions that come with the Power Connector don't show this setup. You have to get the "Pro" instructions from the website.
01-17-2023 09:37 AM
Hey there,
Thanks for the helpful reply ExBexTexMex.
I wanted to check in and see if you managed to see ExBexTexMex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
01-11-2023 01:49 PM
Hoping someone can give me some advice here. Ive connected the Nest thermostat and connects the two wires, its a heat only system. The error code Im getting is lack of power and I need to install a Power Connector. When I go to the handler, the thermostat wire is connected to the unit via two terminals, an R and a W. Nothing else. The Power Connector has three wires on it, the last one requiring a C terminal which doesn't exist on this unit. So on the Power Connector, there's no where to put the C wire. The thermostat is working but I assume it'll just drain its own batteries until its dead. So obviously, its not working properly and Im not sure what to do...
01-20-2023 09:35 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
01-24-2023 11:03 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake