i am not getting entry key

[raj22]

i am not able to connect nest thermostat to my IOS, its not providing entry key, please suggest 

[MelbaDT]

Hey raj22, 

Thanks for reaching out and sorry for the delayed response. 

A few questions — what specific Nest thermostat is this? Is this a first time setup or has it worked before? If this is the first time that you're adding it to an account, please follow the steps I've listed below:

1. Press your thermostat’s ring to open the Quick View menu.
2. Choose Settings .
3. Turn the ring to Nest app and press the ring to select it.
4. Select Get Entry Key to retrieve a unique entry key. Follow the next steps below to use your Nest app to add your thermostat to your account.

You may also check on this link for more information: https://bit.ly/3bGDzfS

Let me know how it goes. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — still need help with your Nest thermostat?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba