07-28-2023 10:31 AM
I received a new router and now my Nest will not connect to Wifi
07-28-2023 12:36 PM
We don't have a Nest thermostat, but maybe this Google Nest Help topic will be of some assistance:
07-28-2023 12:36 PM
What happens when you try these steps?
Change Nest thermostat Wi-Fi network - Google Nest Help
Do you see your new Wifi network appear in the list of networks?
08-01-2023 11:23 PM
Hello everyone,
Thanks for looking into this, @MplsCustomer and @David_K.
@terri718, I'm checking in. Were you able to do the steps above? I'd be glad to hear from you—we'd like to make sure everything is working with your Nest Thermostat and your new Wi-Fi network. You can check out the steps from the article and let us know if you need more help.
Regards,
Mark
08-05-2023 12:40 AM
Hi terri718,
I don't want to be a nudge, but I'd like to check if you were able to get your thermostat working. Feel free to reach back if you still need help.
Thanks,
Mark