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no power to my T1 and T2 terminals.

AV1
Community Member

Heating not working as there is no power to  T1 and T2 terminals. Nest is 20 months old

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey AV1,

 

I am sorry for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey AV1,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

AV1
Community Member

Hi, yes all sorted now thanks. Managed to get through eventually on help line and speak to helpful advisor and have been sent replacement free of charge. 

Jake
Community Specialist
Community Specialist

Hey AV1,

 

Glad to hear you were able to get the issue resolved. With that being the case, I will be locking the thread at this time. If you run into any questions from here, please feel free to create a new post. 

 

Best regards,

Jake