09-30-2021 12:43 PM
Heating not working as there is no power to T1 and T2 terminals. Nest is 20 months old
10-28-2021 02:03 PM
Hey AV1,
I am sorry for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-02-2021 10:54 AM
Hey AV1,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-02-2021 11:15 AM
Hi, yes all sorted now thanks. Managed to get through eventually on help line and speak to helpful advisor and have been sent replacement free of charge.
11-02-2021 11:54 AM
Hey AV1,
Glad to hear you were able to get the issue resolved. With that being the case, I will be locking the thread at this time. If you run into any questions from here, please feel free to create a new post.
Best regards,
Jake