cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

would like a phone call from an actual person who can direct me about google nest black warranty

Bswinson1311
Community Member

i work for an a/c and heating company and need to get warranty information about returning a black nest thermostat - Goodman is our dealer we get this from, but they stated they perhaps don't deal with warranty anymore

6 REPLIES 6

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Bswinson1311

We are volunteer users here in this community. You'll need to contact Nest directly to speak to somebody about the warranty info.

where might i find that information

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@Bswinson1311 we're bumping up this thread to make sure that everything is covered, so we can keep the ball rolling. Let us know if you have more questions in mind.

 

I appreciate the help, MplsCustomer, JillG and Mark.

 

Regards,
Emerson

Markjosephp
Community Specialist
Community Specialist

Hi Bswinson1311,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark

MplsCustomer
Bronze
Bronze

@Bswinson1311

The only option I've ever seen is to start with this link and see if you get an option for a phone call: https://support.google.com/googlenest/gethelp

Hello folks,

 

I'm dropping by to see how I can help.

 

Thanks for assisting here, @JillG and @MplsCustomer.

 

@Bswinson1311, I wanted to ensure you were good to go. Have you tried contacting our support team to check the thermostat's warranty? Please let us know if you have any other questions or concerns.

 

Best regards,

Mark