08-04-2022 09:29 AM
Hello,
I've got a few dead zones in my home with 3 Google Wifi points:
- 1 Google Wifi router connected to home hub 3000, other 2 Google wifi points throughout the house but lack connection on the far end.
- I do not want to purchase another Google Wifi point.
- I would like to know if when my new home hub 4000 arrives if I could connect my Google wifi to it wirelessly, that way I can use the 3 pods in better locations throughout the house?
thanks,
Martin
Answered! Go to the Recommended Answer.
08-06-2022 11:10 AM
Normally no, the software should update by itself
08-05-2022 04:22 PM - edited 08-05-2022 04:22 PM
No unfortunately. Your primary Wifi point's WAN port must have a wired connection to your router/modem.
08-05-2022 05:31 PM
OK thank you for clarifying. I recently had a Google Wifi technician diagnose my 3 mesh system and noticed it was on old firmware. We did a factory reset and it then updated software during initialization but it involved adding all 3 points all over again.
Moving forward, will firmware updates require factory resets?
08-09-2022 10:38 AM
Hi martinomac,
It looks like davidking was able to find an answer for you on this. Before I mark the thread as resolved, I wanted to check in and see if there's anything else you might need.
Thanks,
Jeff
08-12-2022 03:10 PM
Hi folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
08-15-2022 03:08 PM
Hi folks,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
08-06-2022 11:10 AM
Normally no, the software should update by itself