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Connecting Google Wifi wirelessly to Bell Fibe Home Hub 4000

martinomac
Community Member

Hello,

I've got a few dead zones in my home with 3 Google Wifi points:

- 1 Google Wifi router connected to home hub 3000, other 2 Google wifi points throughout the house but lack connection on the far end.

- I do not want to purchase another Google Wifi point.

- I would like to know if when my new home hub 4000 arrives if I could connect my Google wifi to it wirelessly, that way I can use the 3 pods in better locations throughout the house?

thanks,
Martin

1 Recommended Answer

davidking
Gold Product Expert
Gold Product Expert

Normally no, the software should update by itself

View Recommended Answer in original post

6 REPLIES 6

davidking
Gold Product Expert
Gold Product Expert

No unfortunately. Your primary Wifi point's WAN port must have a wired connection to your router/modem.

martinomac
Community Member

OK thank you for clarifying.  I recently had a Google Wifi technician diagnose my 3 mesh system and noticed it was on old firmware.  We did a factory reset and it then updated software during initialization but it involved adding all 3 points all over again.  

Moving forward, will firmware updates require factory resets?

Jeff
Community Specialist
Community Specialist

Hi martinomac,

 

It looks like davidking was able to find an answer for you on this. Before I mark the thread as resolved, I wanted to check in and see if there's anything else you might need.


Thanks,

Jeff

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

davidking
Gold Product Expert
Gold Product Expert

Normally no, the software should update by itself