01-05-2022 12:13 PM
I am trying to replace my trusty OnHub router with a new Nest router. I've tried running the setup, but I keep getting the message that the router is incompatible with the OnHub network. I was really hoping to get the new network set up before I had to take the old one down, so I could transition. Anyway, I tried removing the OnHub router from my ISP's router, but I still got the error. I then tried to also remove the power, so no OnHub network would be broadcasting any wi-fi signal, but I *still* get the error. Frustrating! How do I set up this new Nest router?
Answered! Go to the Recommended Answer.
01-06-2022 12:57 PM
Thank you. I was afraid that was what I needed to do. Thanks for confirming.
01-06-2022 12:54 PM
You can't do what you're trying to do....You have to start over with an new network.
01-06-2022 12:57 PM
Thank you. I was afraid that was what I needed to do. Thanks for confirming.
02-18-2022 11:21 AM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
02-21-2022 01:21 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks
01-06-2022 01:13 PM
Suggest keeping the old network name and pass so you don't have to reconnect various devices in your home.