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Safesearch no longer blocking adult sites

bacon1986
Community Member

Has something changed about Google Safesearch? Sometime in the past few weeks, it seems to have stopped working and now adult sites can be reached on devices that have been set to Safesearch family groups on my Nest wifi network. How can I get it to work again? I've tried resetting the network, deleting the family group and recreating it, and restarting the devices in the family group. I have also verified that Safesearch is ON but the devices are still able to access sites that they were (appropriately)  restricted from a few weeks ago. 

5 REPLIES 5

PatrickP_Viking
Gold Product Expert
Gold Product Expert

I don't know of any specific changes that have been made recently that would have affected the filtering. No filtering is 100% accurate but if they were blocked before then it could be that something changed with their site that is causing the filter not to block it.

Here's an article that may help:

Fix issues with SafeSearch 

olavrb
Platinum Product Expert
Platinum Product Expert

Jeff
Community Specialist
Community Specialist

Thanks for all the info, olavrb!

Hi bacon1986,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

AbigailF
Community Specialist
Community Specialist

Hey bacon1986,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hi bacon1986,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,
Abi