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Gemini Migration breaking too many things

z3r0
Community Member

Have both ADT+ Self-Setup security and the Yale+Nest lock (used to have the Nest Secure security system which was way better than the ADT one), but when this Gemini roll out happened, my "go to bed" automation quit setting the alarm or locking the door. 

 

Steps so far: unlinked ADT+ from both Google Home and from my Google Account inside the ADT+ app, cleared all cache, and set everything back up, but Google Home only sees the battery life of my Alarm Hub, and no options for arming in any mode (Night/Stay/Away/Disarmed)

I haven't even experimented with the Nest Lock; it still works in the Nest app, but Home Automation is broken. 

Why does Google always break their working things? This is the second time they've nuked their own alarm.

I work in the software industry and the product managers are just so amateur... Entry level.

1 Recommended Answer

moralesvicente
Community Specialist
Community Specialist

Hello @z3r0

 

Thank you for reaching out to the Google Nest Community Forum. I understand you have the ADT Self-Setup security system with the Nest x Yale Lock. It appears that since Gemini was implemented, your "go to bed" automation has stopped setting the alarm or locking the door. I appreciate your effort and time in completing the troubleshooting steps described in your post. It’s a pleasure to assist you.

Here are a few steps you can try:

  • Check if you’re using the latest version of the Google Home app.
  • Reboot your devices connected to the app.
  • Reboot your Wi-Fi router.

Please refer to this help article to learn more about Connecting third-party smart home devices in the Google Home app. If you still experience issues, please click on the following link to: Contact Us for expedited help.

If you have more questions, please feel free to write back in this forum.

 

Cheers,

Daniel

View Recommended Answer in original post

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello @z3r0

 

Thank you for reaching out to the Google Nest Community Forum. I understand you have the ADT Self-Setup security system with the Nest x Yale Lock. It appears that since Gemini was implemented, your "go to bed" automation has stopped setting the alarm or locking the door. I appreciate your effort and time in completing the troubleshooting steps described in your post. It’s a pleasure to assist you.

Here are a few steps you can try:

  • Check if you’re using the latest version of the Google Home app.
  • Reboot your devices connected to the app.
  • Reboot your Wi-Fi router.

Please refer to this help article to learn more about Connecting third-party smart home devices in the Google Home app. If you still experience issues, please click on the following link to: Contact Us for expedited help.

If you have more questions, please feel free to write back in this forum.

 

Cheers,

Daniel