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Nest Wired Doorbell

Community Member

I hooked up my Nest Doorbell wired . The blue light is on and I hooked up the chimer. The doorbell does not ring and I am unable to hook up the wi fi .I have a total of 7 best cameras already hooked up




By "blue light is on" do you mean the light ring around the button on the Google Nest Hello Button is blue or the status light on the 2nd Gen Google Nest Doorbell is blue, indicating the doorbell is ready to connect?
When you say you "hooked up the chimer" do you mean you installed the "chime connector" that comes with the Google Nest Hello Doorbell or the "chime puck" that comes with the 2nd Gen Google Nest Doorbell? If you touch your doorbell wires together, does your doorbell chime ring? Is the "Indoor chime" option turned on for the doorbell? Does your transformer meet Google Nest's requirements (

When you say you are unable to hook up the Wi-Fi, what exactly happens? It's possible that you may have a weak Wi-Fi signal at your doorbell's location. Is it possible to temporarily move your router/modem or Wi-Fi access point close to the doorbell during the install to see if that resolves the problem?

Hi folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, MplsCustomer and Emerson.



Community Specialist
Community Specialist

Hello folks,

@Porkpie7 how's it going with your Nest doorbell and Nest cameras? We would appreciate it if you could share with us the information that MplsCustomer is asking. To know more about this, is this a first time installation for your Nest devices?

Keep us posted.


Community Specialist
Community Specialist

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.