04-04-2022 03:05 PM
My nest Yale lock keeps auto locking even though we have auto locking turned off and I am at home. No matter what I do it keeps locking. I unlock it. It says I'm home and it says auto lock is off yet it's still locks. What gives?
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05-11-2022 12:02 PM
No - I finally got the problem resolved
04-05-2022 06:27 AM
This started happening to me yesterday as well, on only one of my locks. The one door behaves as normally, the other lock is locking itself and the option is no longer present in it's settings page.
05-11-2022 11:51 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?
Best Regards,
Brad.
05-11-2022 12:02 PM
No - I finally got the problem resolved
05-16-2022 02:50 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.