No longer able to set an alarm on insignia voice speaker NS-CSPGASP

[terrytad]

The insignia speaker in question is probably four or five years old.
The speaker has Google assistant on it. Just recently unable to set an alarm.  Google response to trying to set alarm “sorry what’s the day and time”.  This feature has worked fine for years.

The Google assistant responds to all other function as it has in the past.

I have reset the speaker, reinstalled it on Google Home, restarted Wi-Fi, etc.
Any assistance is appreciated

[pamandjack]

genius - worded for me as well! thanks

[Centerbeamer]

Same problem here.  But the ridiculous sentence is a Temporary workaround.  This can't be that hard to fix.

[JennyMosquera]

Thank you for the tip. It worked!!! I feel like they just want us to buy a new one which makes no sense since it works perfectly fine besides the alarm issue that should be easily solved by them.

[katzndogz]

Ridiculous, but it worked for me too.

[spikemncer]

Worked for me.  Problem solved!

[Soldi]

Haha that worked for me as well.. but just saying "set an alarm for tomorrow at 5:30" does not work still, and haven't since mid November -> your solution will be ok untill there is a permanent fix

[Kw7]

This should be marked as the answer not the "it is best to reach out to Insignia Support for better assistance."

[will-i-am]

Thanks, that worked for me. Using "set an alarm on mondays..." and most repeating alarms still seem to work. The thought of having to toss all three of my alarm clocks was not pleasant. 

[hyeefive]

Yep, this works! Having to say "Set alarm for the day after today at 4:30AM" is kind of stupid.

[Kpoisson]

Nope didn't work

[RussellWA]

Mind is doing the same.  So what's the fix?  

[07MC07]

Same exact problem as of like 3 days ago.  I use this alarm as my secondary/redundancy alarm every night and it does exactly what the O.P. said.  Only Insignia speakers which I have 4 of that all do the same thing when testing this.  My Lenovo ones and Google ones work fine.  I didn't know if you guys had an update that rendered it useless on this brand.  I'll try and ask Insignia for advice but any details good or bad would be appreciated.  

[Beedrew]

Same problem here. Thanks for the weekdays tip!!!

[TeddyGeee]

So I read on thread and tried it you have to say google set weekday alarm at what ever time and it works! 

[skylinetofast]

From my testing, it looks like it could be Google or Insignia that has pushed an update that is causing an error with setting the alarm. My thinking is it's Google that pushed the update for their supported devices and the insignia received an error that needs to be fixed by Google. I don't think Google is going to fix this seeing as the insignia Google Home has been discontinued since 2019 but let's hope Google fixies it. 

[Rj8]

It's definitely a google update thing. My black web soundbars started doing the same thing. At the exact same time the insignia products started acting up. It was After the google  update.

[Steverg]

Workaround 1: Use the phrase "day after today" instead of the word "tomorrow" when setting an alarm.

Workaround 2: Use the words "weekdays" or "weekends".

Workaround 3: Use the phrase "X days after today" to set an alarm for a date X days in the future.

Workaround 4: Set a timer instead of an alarm.

Note: According to a reddit post the insignia firmware 328 was released 3 years ago, so it is strange we are all seeing this problem simultaneously on this specific device.  Maybe there was a change on the google side.

[skylinetofast]

" Note: According to a reddit post the insignia firmware 328 was released 3 years ago" This information is very eye-opening thanks. so I am 99% guaranteed that Google Update has broken the alarm feature. google has released an update for their products that has an error on third-party Google Home devices. I don't know if Google is going to fix this problem as they no longer support third-party devices.  Google should allow us to download Google Home firmware and upload it so we can choose if we want the latest update or an earlier one. 

[Xolthrax]

Or at least give us a way to roll it back to a functional version.

[tmarinello]

Piling on - I've had the problem for about a week. When I searched online for a solution, I found nothing recent. Now, there's about 50 of us reporting the problem. Other non Google products have lost features this year due to app upgrades and old operating systems that are no longer being supported. Now that I see this many people reporting the issue, I'm guessing that's what is going on. For me, this product has one job - an alarm clock with a built-in Google assistant. No more.

[Emsdaleg]

Same as everyone has mentioned!!!

hopefully this thread will get some attention/love/fixes.  Thank you to everyone that’s involved in this process cause it has helped me tremendously

[Rnr]

We had the same problem. No solution but I did find a work around. You can set a repeating alarm, such as week days at 5am, then cancel or reset each day as needed. 

[RussellWA]

Thanks for the information 

[3DBuckeye]

Add mine to the list.  It started a few days ago.  This device needs to be reliable!

[Rj8]

Its not your speaker because my blackweb soundbar does the exact same thing. Just started doing this a couple days ago. I've tried everything.  But now that I know it's happening to other brands as well. It is definitely on google. China owned harassment by google. Alexa puts this garbage to shame. Google is garbage anymore. Dumb as a box of rocks and mostly worthless. 

[3DBuckeye]

Good to know.  I ordered an Amazon Echo Show to replace this device.

[RitchieAdler]

Setting a reminder is also NOT working. For example; "remind me to pay the phone bill tomorrow at 8am". It tells me to pick a date and time in the future. Insignia/Google Home is really tripping 🤦🏻‍♂️

Thanks for the alarm workaround but I really wish Google would fix it with an update since their update broke it.

[Truthbringer]

I have 2 Insignia speakers also. They both do this now. It's def a software thing for other functions are fine. My Google homes don't do it. Did you contact Insignia support?

[Doctorwheauxdat]

+1 for me. We also have 4 of them and nothing else on the market checks all my boxes.

[Truthbringer]

I ordered 2 nest hubs today. Sound won't be as good but extra alarm functions should be nice.

[JonathanS]

I got mine last week. You're correct, sound definitely is not great but the alarm functions are nice. I also like how it detects a dark room and switches to a very dark clock display. (I actually wish I could make the numbers a little bit brighter.)

[Truthbringer]

Yeah clock is dim even at brightest setting in dark even with clock on. You could set screen not to dim at night. I like it dark.

[Rthurspot]

Same as all the above, thought I could trust Google to not make my device obsolete.....got to go back to 80s radio alarm clock....

[JonathanS]

Not sure if you're serious, but the (now defunct) Insignia clock speaker replaced my (not kidding!) 1985 clock radio. 😂

[Tomahawkchop661]

If you need an alarm for tomorrow say"SET ALARM FOR THE DAY AFTER TODAY AT 6AM(OR WHATEVER TIME) ITS THE ONLY WORK AROUND BUT IT WORKS

[Xolthrax]

I have about a dozen Insignia smart speakers like yours.  They all simultaneously had the same problem about a week ago.

Clearly Google has made a software update that is incompatible with them.

[DaleSchultz]

Same issue here.

And @Muddi  don't post yet again that we have to contact Insignia, they no longer exists and they did not change anything. Google broke this. If Google maintains they no longer support a device they should leave it alone.

This was one of the primary function of this device at our bedside. We could set the alarm, and plug a phone in to charge. Now we have to set a timer instead and hope we did not screw up on the arithmetic.

Supporting hardware is not the same as supporting just a software stack. You have to maintain backward compatibility.

[Rj8]

All of our products were sold to us with the google logo on the box. With Google products being sold to us. They need to maintain their products software issues. 

Google made money on our purchases!  Their super overly pricey speakers probably aren't selling like they expected them to. When our aftermarket speakers won't allow us to set alarms we go buy a Google product to replace them. Seems rigged.

[Zuzzy]

I’m done with Google home! All my Google homes have gotten worse over the years.  I’m all in on Alexa now that they broke my alarm clocks.  Alexa just works!

[terrytad]

Hi, so I made the original post here. I certainly appreciate the many responses and it was unexpected. It would seem to me at this point we all understand it’s a Google issue. I don’t know how much Google monitors this community but if it does, it would be obvious to them that they created the problem.  I don’t really know how you would approach them directly or if they would be interested in solving the problem.  In my case, I only had one insignia speaker, so I went out and replaced it with a google mini speaker (which as expected does not have the problem)  In general, I’m not necessarily a Google person but  have the speaker to have some familiarity with Google outside of the search engine, email etc.  Good or bad I’m more of an iOS person.  I guess in general, it’s not worth further commentary, unless Google comes to the table.  But again, I certainly appreciate all of the responses and interest.