My apologies for the lack of updates here. I understand this issue has been happening for quite some time, and has been a rather frustrating experience. The team is looking into this issue at hand and I haven't received any updates as yet. I'll continue checking in with the team and share any updates I receive.
We just need a little help so we can move forward with the investigation. Please send a fresh feedback using the keywords: "GHT3 Cutting out in the Middle of a Sentence." Make sure to replicate the issue first before sending feedback so we can check the crash logs. For instructions on how to send feedback, you can visit here.
Thank you for your patience while our team works through this.
Hello, same problem here. Only have one Nest Mini, it's right next to my router, the connection is okay. It only started like two or three weeks ago and it happens almost on a daily basis (once I had to repeat my good morning routine three times!). I've rebooted and factory reset, nothing fixed is.
Can you please help?
Ditto. Same issue. Started a few weeks ago also. I wonder if it has anything to do with the lawsuit Google lost having to do with home speakers a few weeks ago.
I have 7 mini’s, all doing the same thing. In the UK. Started about 2 months or so ago. Nothing seems to solve the issue. I just assumed it had something to do with an update, and eventually Google would sort it out with another update. But it is getting to the point where it’s becoming worth considering another, far more expensive, ecosystem. The morning routine failing more often than not, isn’t acceptable. I truly do hope a fix is coming soon.
4 weeks of this nonsense. Reset all my google home devices (version 1 and 2). Still won't complete phrases, searches, etc.. Called support they said post an example file. Not sure why they can't imagine what an incomplete sentence sounds like, and I don't have permission to post audio. So yeah fail.....
Isn't is pathetic that it seems the only way to bring this to Google's attention is to write a letter and mail is USPS?! There is NO reliable way to phone or email. If you think their posted phone number is real, it isn't anymore. You'll reach some independent call center in India and beware giving any personal information.
I wonder if we are all having this issue because of the lawsuit @User123456 lost. I really wish they would give use the respect and respond to us!! Here is the lawsuit article
Perhaps. The ruling dealt mainly with setting volume on multiple devices, and initial setup. It's very possible they unintentionally broke something in the code that is somehow related to completing phrases.
In the meantime, try " Hey Google- repeat that" as one work around. I also suggest to keep saying "Hey Google, Give feedback" ad nauseum throughout day and state the problem. I figure if we bombard them they'll eventually listen and hopefully fix it. If not, I'll cut my losses and start over with Alexa.
Perhaps this issue is related to the new feature that Google added in which the assistant stops talking if it hears the word "stop"?
Wonder if these forums actually ever get seen by anyone other than us community members?
RE: Noise. I've tried it in a perfectly quiet environment, makes no difference. We sleep with a fairly loud air cleaner in our BR which I first thought may of been confusing that device. Definitely not it. Also disabled the "continuing conversation" option also no help. Reset all my minis. Gen 1 and Gen2 , still all doing it. Tried disabling all my routines to see if there was a conflict- no change. Called "tech support" - circular conversation from someone reading from a script that was a total waste of time. As mentioned before, he wanted me to post an audio example. Which can't be done on these forums. I guess it's hard to imagine what an incomplete sentence sounds li................
I'm having the same issue. I have 3 minis and they've all been doing it since late last year. It's so frustrating. I've tried rebooting both my modem, router and the minis. Nothing works. It's gotta be a glitch with their recent update. If google doesn't fix it soon, we're switching to Alexa.