This started with one of our Nest Hubs a few weeks ago and now is occurring on two of them. Each night, around 3:00 -3:30 am I think, the weather data that is displayed on the fullscreen clock on two of our Nest Hubs disappears. When this first started occurring, I was able to restore it by selecting a different clock face and then returning to the Weather clock face. Now, it will occasionally restore by just opening the Google Home app, or by visiting the Photo Frame setting. Usually, however, I have to reboot the Nest Hub in the Google Home app.
This does not affect any of the other functionality of either Nest Hub. They still always have Internet connectivity and you can get Google results at any time. They can be accessed from the Google Home app. In fact, you can ask it for the weather and it immediately returns results, but the weather data on the fullscreen weather clock face still shows no temperature, clear, and sunny regardless of the actual weather.
If I had to guess, I'd say that some sort of function gets performed on Google Nest Hubs around 3:00-3:30 am each night, and this function has a bug in it. I have noticed a couple of times that our Nest Hub Max sometimes reboots on its own around this time.
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The team is still investigating this issue and we haven't received any updates as yet. We'll continue checking in with the team and share any updates we receive.
We understand this issue has been happening for quite some time and has been a rather frustrating experience. Thank you for your patience while our team works through this.
I know it's been a while since this thread has been updated with any new information and I apologize for the lack of response here.
So far, unfortunately I have nothing new to share. The frustration you feel from not having a resolution or just even more information on what's happening is understandable and justified. I'm sharing the same frustration with you because you're still experiencing this issue and I know how inconvenient it has been.
I know the team has been working through this issue and I'll be checking in with them this week to see if there any updates or progress regarding this so I can give you some valuable information. I'll ensure to follow up with you before the ending of the week to let you know if I have any updates or not.
So, I'm not sure if anything changed, but it seems like all of my devices are now functioning correctly without me having to do anything else. Maybe I just got lucky or maybe it's an anomaly, but it's been a couple of days and everything is functioning correctly.
glad I found this thread. now I know I am not crazy. both my android phones show the weather widget but my 2019 Nest doesn't. Except for 1 mobile android phone every other device uses the same single WiFi here at the house. Only way to get the Nest widget is to de-install Google Home on my android phone, then re-install the app...but that only lasts a day. Relied on my Nest weather widget for years but now I have to always ask "Hey Google whats the weather like today"
To gren45, you now "seem" to be an outlier. The problem has been resolved on both of my Nest Hub (Gen. 1) devices for many weeks. I also haven't seen any new complainants on this post for some time. Some people had resolved the issue by joining a beta test group, however I was not one of them. I did nothing other than continue to install software updates and, as I said, mine's been fine now for quite a while. I assume one of those updates resolved my issue but others will have to speak up and give their experiences because I haven't seen any declaration from Google stating the issue has been resolved. Just as an aside, unlike yourself, when I was having the issue I found the display would temporarily correct itself merely by opening and then immed. closing the Home app on either my phone or my tablet. I never had to uninstall/reinstall the app.
As WillyOne stated, the problem has been repaired for some time now. Just make sure you're not still on version 1.60.305621. If so, I forced an update by unplugging and replugging in my hub. Or you can go here for more info.
The "- -" for weather had been plaguing me for weeks - super annoying. I had tried tons of suggestions all over - to no effect.
Finally, the one suggestion that worked for *me* was changing my home address one house over ( just changing my address ).
That evidently kicked the system in the butt and got me working again.
Settings -> Tap on your address -> Tap on Home Address -> Edit -> Set it to one house over.