CCwGTV 4K update to Android 14 broke TV stream playback

[gurabli]

My CCwGTV 4K received the latest update UTTC.241218.004, now I have Android 14.

This update broke playback of direct live TV stream in all the apps. It looks that all the h.264 FullHD streams are affected. The playback is like slow motion with judder and audio out of sync. All these apps worked perfectly fine before the update. Many users report the same (Reddit). 

Source is DVB-C, TS stream from my cable TV provider.

Is this a known problem from Google's side? All the devices still on Android 12 are perfect. 

[Brausmith]

Given that the root cause has 'allegedly' been identified, I'm sure I don't need to Send Feedback via the device.

But even if I wanted to, both my CCwGTV devices do not load the Send Feedback page anyway..

[PeterParker222]

Is here any lawyer from US or European Union to sue Google for that ?

I mean we all payed money for a product which made promises to work in a certain way. This has been destroyed through am update. Is this corresponding with the law ? I'm not an expert but I don't think so.

I mean , Google , I think you are underestimating the image damage caused by this. All the people here and all those complaining on reddit will never buy again any product from you. Are you aware of this and if yes are you really good with that? Can you afford that ? I'm not going to replace my pixel 9 for example with another Google phone. You destroyed entirely my trust.

[krisux]

Any news?

[ivos83]

Any status updates after many many months?

[cheesysock]

They're not gonna reply. Probably best to buy something else instead.

[ivos83]

Wankers

[Squash]

3 months later and still problem exist... 

[Furli]

I give up! For more than two months no news on plan when the solution will be available after confirming a bug and somehow promising an upgrade. This is rude to us, customers

[family-home]

any news on when the root cause will be implemented? Thanks! We appreciate your feedback

[crimeofheart]

Please allow üs to downgrade to Android 12

[ninjaqkula]

After 7 months, it's still hasn't been fixed, making it impossible to watch live TV on it.

When will the update come? Its been so long since this annunciation...

[tsoltan]

Yeah and zero release notes - what was actually fixed in case of any has fixed.

[klajstus]

Issue with codec and IPTV still exists!

[Artan]

I also have the same problem.

[Kouseri]

I can confirm that the latest update did NOT fix the codec issue.

[NautilusX]

Everything has been working properly for me for two days.

[Artan]

And what did you do? It worked again.

[MartinBayard]

Video playback with some codec is still broken, absolutely no improvement.

[jonicunha]

Are you sending the logs to Google as requested on 6/24?

Will help in the resolution if everyone sends the logs 

[Szonmario]

Witam u mnie tak samo nie działają kanały live po aktualizacji na android 14. Obraz slow motion. 

[Artan]

what do you mean

[Artan]

Yes, I have the same problem.

[RasJaras]

Dlatego wymieniłem już to badziewie na NVIDIA shield pro, zero problemów I dużo szybszy. 

[klajstus]

Chromcast też był super, zepsuli go updatem. NVIDIA może zrobić to samo 😄

[RasJaras]

Nie ma planów na Android 14, a jak będą to mam nadzieję że już będzie naprawione 😄

[cheesysock]

Has this been fixed yet?

[Artan]

no still not

[Grz3chu]

Same on streaming from enigma openatv 7.5.1 and dreamPlayer. 

[gurabli]

Yes, since the problem is with Google device and not the source.

[nsa]

Typically I'm actually a defender of google stuff and prefer to stick with goggle rather than Apple. But unfortunately I think something like is very unlikely to happen on Apple devices. It's a disgrace how they allow an update to break something so fundamental that pretty much turns the device unusable for tons of users.

 More unfortunate is that they really don't seem to care about it... Oh well, it seems nowadays only AI matters

[arkoss]

You are right about everything!
The most absurd thing is that more than 2 months have passed, they asked for system logs, said they were aware of the problem but yet they release an update that solves NOTHING and ask again to send more logs.

[ataberk]

@GoogleNestTeam This issue occurs when the video is an interlaced stream.
Reproduction steps are as simple as reencoding the same video in both interlaced and progressive format and playing thru the device.

[mc0776]

I found my old Amazon Firestick and installed it. Everything works like a charm. 

An older and cheaper device that works much better, and as a bonus, I can even use cloud gaming...

I was thinking about buying the new Google streamer, but since this happened, no way I will invest in any Google Hardware.

This is a complete disrespect with the consumers of Google products.

[MartinBayard]

No way I'll buy a Google Streamer after this complete mess from Google ! I'd rather invest in a Xiaomi Box S 3rd Gen, cheaper and fully functional!

[Markette]

No, there is still an issue with AFR, especially with Tivimate.

[rogalesko]

Well I believe it's not AFR problem but h.264 decoding issue.

[gurabli]

It is not the AFR. H264 codec support is broken in some way. 

[Artan]

Does TiviMate work well on the Xiaomi Box S 3rd generation?"

[Artan]

I also wanted to buy a Google TV Stream, but after Google's problems surfaced, no thanks. I'd rather buy a stream stick like the Xaomi from China, which at least works better.

[NautilusX]

Some time ago I wrote that the problem seems to have been solved, but it has not been, the device is still not working.