03-17-2025 12:39 AM
My CCwGTV 4K received the latest update UTTC.241218.004, now I have Android 14.
This update broke playback of direct live TV stream in all the apps. It looks that all the h.264 FullHD streams are affected. The playback is like slow motion with judder and audio out of sync. All these apps worked perfectly fine before the update. Many users report the same (Reddit).
Source is DVB-C, TS stream from my cable TV provider.
Is this a known problem from Google's side? All the devices still on Android 12 are perfect.
Answered! Go to the Recommended Answer.
06-16-2025 10:43 AM - last edited 3 weeks ago
Hey all,
Thank you to everyone who has shared details about this. Our team is aware and are actively working on identifying a fix. We will provide an update once we have more to share. We apologize for the inconvenience and thank you for your patience.
EDIT (6/24):
Thank you for your continued patience. To help us further investigate, we would appreciate you sending feedback if you encounter the problem. Please follow the steps below:
Press "Send feedback"
EDIT (8/5):
We've identified the root cause and are actively working towards implementing a fix in an upcoming update. We'll provide an update on the rollout as soon as possible. Thank you for your patience.
06-27-2025 03:47 PM - edited 06-27-2025 03:48 PM
I only received the update on my Chromecast Google TV 4K today, June 27, 2025. Since then, there have only been errors — the picture stutters on Live TV, Netflix, Disney+, and others. Please fix this. Android 12 was much better.
06-30-2025 05:00 AM
Hi,
Information sent. The latest update did not resolve the issue.
06-30-2025 08:27 AM
Yes, I can confirm that. It hasn't worked since Android 14. Live TV
07-09-2025 01:25 PM
Still no luck with update? Guys, its really frustrating!
07-09-2025 01:34 PM
Throw away the crap. Google has programmers who have been through remote learning, they don't know anything, don't expect a fix. The broken one suits them, they count on buying a new one.
07-09-2025 02:47 PM
Would do that immediately, trust me, but that's not the way of solving this problem 😕
It's really a no way out situation. 😕
07-11-2025 10:02 AM
@GoogleNestTeam it's not funny at all.
It's been a while since the first person here wrote his problem.
Most of them have issue with h.264 codec. It's practically useless now to use this stick. Cmon!
07-14-2025 06:09 AM
I sent the logs, feedback again, as you asked for. Please do something, it is really making the device unusable.
07-22-2025 01:26 AM
@GoogleNestTeam we are still wating for Your participation. You have to fix this problem. Do not be indifferent. People are wating for You actions!
4 weeks ago
Dzieje się kto samo na wszystkich aplikacjach Chromecast stał się bezużyteczny dopóki tego nie ogarną
3 weeks ago
And same issue on Googl TV Streamer 4K!
3 weeks ago - last edited 3 weeks ago
Hope it doesnt take much longer
2 weeks ago
Witam, u mnie to samo. Obraz slow motion.
a week ago
Still nothing. We demand repairing our product! Chromecast is not usable since a few weeks!
a week ago
Hi Google Nest Team, any updates in relation to fix this issues with android 14? Thank you
a week ago
day number 4224245 of google employee incompetence 🙃
a week ago
Waiting for the update!
8 hours ago
How was Google comfortable pushing this update when deinterlacing was still broken? This is one of the most basic requirements for any TV streaming device, and it is surprising that ATV14 was released without such a fundamental capability being verified. For testing: Google devs need access to real DVB-T2 1080i25 H.264 content. The simplest reproducible setup is to use an HDHomeRun Flex Quattro (or similar) with an OTA antenna in Europe, and stream into an ExoPlayer-based client. Without DVB-T2 input, this issue will not reproduce in the US.
Can you please confirm whether these tests are actually being run in Europe with DVB-T2 input, or are the devs only US-based? Without testing real interlaced DVB-T2 content, the issue will never be reproduced or resolved.
7 hours ago
They don't need a real DVB-T2 stream at all to reproduce this, it reproduces just fine 1080i/25 mkv sample from Kodi's wiki.
06-24-2025 01:53 AM
Yeah and zero release notes - what was actually fixed in case of any has fixed.
06-25-2025 12:34 PM
Issue with codec and IPTV still exists!
06-30-2025 08:25 AM
I also have the same problem.
06-25-2025 12:37 PM
I can confirm that the latest update did NOT fix the codec issue.
06-25-2025 01:04 PM
Everything has been working properly for me for two days.
a month ago
And what did you do? It worked again.
06-25-2025 01:18 PM
Video playback with some codec is still broken, absolutely no improvement.
06-30-2025 05:05 AM
Are you sending the logs to Google as requested on 6/24?
Will help in the resolution if everyone sends the logs
07-01-2025 11:17 AM
Witam u mnie tak samo nie działają kanały live po aktualizacji na android 14. Obraz slow motion.
07-01-2025 11:30 AM
what do you mean
07-01-2025 11:31 AM - edited 07-01-2025 11:33 AM
Yes, I have the same problem.
07-01-2025 12:35 PM
Dlatego wymieniłem już to badziewie na NVIDIA shield pro, zero problemów I dużo szybszy.
07-06-2025 06:18 AM
Chromcast też był super, zepsuli go updatem. NVIDIA może zrobić to samo 😄
07-06-2025 07:41 AM
Nie ma planów na Android 14, a jak będą to mam nadzieję że już będzie naprawione 😄
07-06-2025 04:08 AM
Has this been fixed yet?
07-06-2025 06:03 AM
no still not
07-07-2025 01:24 PM
Same on streaming from enigma openatv 7.5.1 and dreamPlayer.
07-09-2025 09:38 PM
Yes, since the problem is with Google device and not the source.
07-09-2025 01:06 AM
Typically I'm actually a defender of google stuff and prefer to stick with goggle rather than Apple. But unfortunately I think something like is very unlikely to happen on Apple devices. It's a disgrace how they allow an update to break something so fundamental that pretty much turns the device unusable for tons of users.
More unfortunate is that they really don't seem to care about it... Oh well, it seems nowadays only AI matters
07-09-2025 01:09 PM
You are right about everything!
The most absurd thing is that more than 2 months have passed, they asked for system logs, said they were aware of the problem but yet they release an update that solves NOTHING and ask again to send more logs.
07-09-2025 05:09 PM
@GoogleNestTeam This issue occurs when the video is an interlaced stream.
Reproduction steps are as simple as reencoding the same video in both interlaced and progressive format and playing thru the device.