03-17-2025 12:39 AM
My CCwGTV 4K received the latest update UTTC.241218.004, now I have Android 14.
This update broke playback of direct live TV stream in all the apps. It looks that all the h.264 FullHD streams are affected. The playback is like slow motion with judder and audio out of sync. All these apps worked perfectly fine before the update. Many users report the same (Reddit).
Source is DVB-C, TS stream from my cable TV provider.
Is this a known problem from Google's side? All the devices still on Android 12 are perfect.
Answered! Go to the Recommended Answer.
06-16-2025 10:43 AM - edited 08-05-2025 09:30 AM
Hey all,
Thank you to everyone who has shared details about this. Our team is aware and are actively working on identifying a fix. We will provide an update once we have more to share. We apologize for the inconvenience and thank you for your patience.
EDIT (6/24):
Thank you for your continued patience. To help us further investigate, we would appreciate you sending feedback if you encounter the problem. Please follow the steps below:
Press "Send feedback"
EDIT (8/5):
We've identified the root cause and are actively working towards implementing a fix in an upcoming update. We'll provide an update on the rollout as soon as possible. Thank you for your patience.
06-27-2025 03:47 PM - edited 06-27-2025 03:48 PM
I only received the update on my Chromecast Google TV 4K today, June 27, 2025. Since then, there have only been errors — the picture stutters on Live TV, Netflix, Disney+, and others. Please fix this. Android 12 was much better.
06-30-2025 05:00 AM
Hi,
Information sent. The latest update did not resolve the issue.
06-30-2025 08:27 AM
Yes, I can confirm that. It hasn't worked since Android 14. Live TV
07-09-2025 01:25 PM
Still no luck with update? Guys, its really frustrating!
07-09-2025 01:34 PM
Throw away the crap. Google has programmers who have been through remote learning, they don't know anything, don't expect a fix. The broken one suits them, they count on buying a new one.
07-09-2025 02:47 PM
Would do that immediately, trust me, but that's not the way of solving this problem 😕
It's really a no way out situation. 😕
07-11-2025 10:02 AM
@GoogleNestTeam it's not funny at all.
It's been a while since the first person here wrote his problem.
Most of them have issue with h.264 codec. It's practically useless now to use this stick. Cmon!
07-14-2025 06:09 AM
I sent the logs, feedback again, as you asked for. Please do something, it is really making the device unusable.
07-22-2025 01:26 AM
@GoogleNestTeam we are still wating for Your participation. You have to fix this problem. Do not be indifferent. People are wating for You actions!
08-02-2025 01:43 AM
Dzieje się kto samo na wszystkich aplikacjach Chromecast stał się bezużyteczny dopóki tego nie ogarną
08-06-2025 07:51 AM
And same issue on Googl TV Streamer 4K!
08-06-2025 11:08 AM - edited 08-06-2025 11:12 AM
Hope it doesnt take much longer
08-13-2025 09:07 AM
Witam, u mnie to samo. Obraz slow motion.
08-19-2025 07:21 AM
Still nothing. We demand repairing our product! Chromecast is not usable since a few weeks!
08-19-2025 03:22 PM
Hi Google Nest Team, any updates in relation to fix this issues with android 14? Thank you
08-19-2025 11:25 PM
day number 4224245 of google employee incompetence 🙃
08-20-2025 01:49 PM
Waiting for the update!
a month ago
How was Google comfortable pushing this update when deinterlacing was still broken? This is one of the most basic requirements for any TV streaming device, and it is surprising that ATV14 was released without such a fundamental capability being verified. For testing: Google devs need access to real DVB-T2 1080i25 H.264 content. The simplest reproducible setup is to use an HDHomeRun Flex Quattro (or similar) with an OTA antenna in Europe, and stream into an ExoPlayer-based client. Without DVB-T2 input, this issue will not reproduce in the US.
Can you please confirm whether these tests are actually being run in Europe with DVB-T2 input, or are the devs only US-based? Without testing real interlaced DVB-T2 content, the issue will never be reproduced or resolved.
a month ago
They don't need a real DVB-T2 stream at all to reproduce this, it reproduces just fine 1080i/25 mkv sample from Kodi's wiki.
2 weeks ago
Well, would you have expected them to know that??
a month ago
Can you please give us at least new update of current status? Last one was almost month ago.
3 weeks ago
Still waiting. Too much time. Are you serious?
3 weeks ago
Still waiting for you your fix about this issue. When will Google roll out the update to fix it. Please reply.
2 weeks ago
When can I expect the fix rollout?
2 weeks ago
Can you at least give us a status update? Last one was more than a month ago.
2 weeks ago
When you going to fix it?
a week ago
@GoogleNestTeam Time for an update, thanks. It's been over a month.
Monday
It has been months for you to fix it!
Monday
Is the problem now resolved
Tuesday
Is there an estimated release date for the firmware update?
Tuesday
When is the update? Please provide the timeline. The Google stick is totally useless for now.
Tuesday
When can we expect you will fix that? It's almost October...
yesterday
2 months later and still nothing. Beyond a joke. I was a user of a considerable number of google hardware devices both personally and professionally. Never will I invest in google hardware again.
06-24-2025 01:53 AM
Yeah and zero release notes - what was actually fixed in case of any has fixed.
06-25-2025 12:34 PM
Issue with codec and IPTV still exists!
06-30-2025 08:25 AM
I also have the same problem.
06-25-2025 12:37 PM
I can confirm that the latest update did NOT fix the codec issue.
06-25-2025 01:04 PM
Everything has been working properly for me for two days.
07-30-2025 12:49 PM
And what did you do? It worked again.
06-25-2025 01:18 PM
Video playback with some codec is still broken, absolutely no improvement.