Chromcast HD no longer visible

[Cesarem]

Hi Community,

my Chromecast HD stop suddenly working. I haven't used it for a couple of days and than trying to turn it on I realized it disapperead from my sources. I did not touch it and it is connected to the power (the device is warm). The only thing I can think is that I updated my phone (Android).

I tried to disconnet and reconnet many times, I follewed the throubleshotting steps but nothing, it won't appear in the sources on my tv.

Any idea on what to do?

[virnab]

Hi Cesarem,

Thanks for reaching out to our community.

I understand that your Chromecast with Google TV (HD) has unexpectedly disappeared from your TV's input sources. I appreciate the troubleshooting efforts you have tried to restore your device. Since the inconvenience persists, it is my pleasure to help you with this.

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Please keep me posted.

Best regards,

Virna

[Cesarem]

Thank you Virna,

I hope you're not a bot 😁

I just filled the form you linked me.

Best

Cesare

[virnab]

Hi Cesarem,

We've received your form and appreciate the details you provided. Please keep an eye on your email, as someone from my team will contact you shortly to help. If you have any questions or concerns in the future, feel free to reply to this post.

Regards, 

Virna

[robertscott56]

It sounds like your Chromecast is powered since it’s warm, but not completing the connection to your TV or network. A few things you can try:

• Check TV input: Make sure the TV is set to the correct HDMI input where the Chromecast is plugged in.

• Power cycle: Unplug the Chromecast and your TV for a full minute, then plug them back in.

• Factory reset: Hold down the button on the Chromecast for ~25 seconds until the light blinks, then set it up again through the Google Home app.

• Wi-Fi settings: Since you mentioned updating your phone, double-check that your Chromecast and phone are on the same Wi-Fi network. Sometimes updates can cause devices to switch networks.

• Test with another device: Try opening the Google Home app from another phone or tablet to see if it detects the Chromecast.

If none of these steps work, it might be a hardware fault, but in most cases a reset or re-setup solves the issue.

[Cesarem]

Nope, I tried everything and it doesn't work

[Cesarem]

What can I do now?