cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast not showing up on tv input or on devices

keitho1028
Community Member

Recently my chromecast stopped working with my tv. It had worked without incident previously, but now when I try to plug it into my tv a message comes up that says “unsupported mode”. The device does not show up on google home or any other apps I would use to stream.

 

I have tried switching hdmi ports on my tv, using a compatible hdmi extender, rebooted my router, rebooted the chromecast itself and still I am getting nothing. Is there something obvious I’m missing? Any help would be great. 

thanks! 

1 REPLY 1

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Without knowing more, I would try a quick factory reset, and if that does not work then try the device on another tv.  Let me know how that goes!