Image on TV Screen

[Malda]

My future father-in-law has an issue with casting from his laptop. This now appears on his TV Screen. Any ideas how he can get rid of it. PS   I'm not sure which Gen of Chromecast he is using. Image on screen whilst using Chrome Cast

[Ashepherdson]

What program is he casting from? I have never seen that before, I suspect it's the source that is sending that data.  Does it appear every time he casts from his laptop? What if he only casts a tab?  

[Malda]

Thank you for your help, it looks like I need to ask him a few more questions. But it does appear every time he casts from his laptop. Will get back to you with more info. Cheers 

[Malda]

All resolved it was a YouTube issue and the "image" has now gone. Many thanks 😊

[JillG · Accepted solution]

Hi Malda,

In addition to Ashepherdson's help I will add this-

That may be the stats for nerds option from Youtube. See if this older post from the YouTube Community  helps

[Malda]

Thank you Jill, it was a YouTube issue and has now been resolved. 🤗 

[JillG]

Glad that helped! Thanks for letting us know and hope he can now enjoy casting!

[Jeran]

Hey there!

It looks like Jill was able to help out Malda, so I'm locking up the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jill and Asheperdson!

Best regards,

Jeran