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Original poster: Ian Leworthy-Coleman
Have you tried the below steps correctly,
Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
Open the Google Home app .
Tap the device you want to edit.
At the top right corner, tap Settings Device information Device name.
Enter a new name > tap Save.
-from Arun Kumar S (Product Expert)
I have the same issue with my Google WiFi (original not Nest), which I hadn't had before the migration to Google Home. I have some 2.4G cameras that show up as Unnamed device and the pencil icon to edit is grayed out and doesn't let me edit. I don't even see those devices listed in Google home.
Uninstalling the Home app and installing an old, say 2020 version, will allow one to rename a device. Then just update tot he newest version. Worked for me easily. Links below. The home/nest app is a pretty **bleep**ty google programmed app. Billions and they can't get proper developers to fix this, the Bluetooth connectivity, and disconnects. Give me the code... Lol.
I've tried this but it doesn't work. The name appears as changes in the device settings screen, but on the main control screen ( where you control volume, cast etc).device still shows old device name
Same issue here. I have a hub that says Office Display in Device Information, but when I go to Edit Name, the device name is Den Display. When looking at the Home App, the device is also named Den Display. No matter how many times I edit the name, it always stays w/ the old name.
I am currently trying to rename my Google nest hub, and I am going to settings, device information, clicking name, changing the name, and hitting save. And even though I am doing everything correct, the name is not changing and I have rebooted the device, and I have removed the device.
Same here. I can't change device name, or any other device related information(preview program, paired bluetooth device, etc). There are 9 devices in my system, including a Nest Home and a Nest Mini. I can change the name of each device except the Nest Mini. What I noticed is that the Nest Mini region is different from the other devices (Mini is ES region, the other devices are EU region). I think this is causing the problem. I did a factory reset on the Nest Mini, removed it from the account and relink, but it doesn't work.
Same issue here. Very frustrating, but at least I know I'm not just crazy now.
I've tried all the tricks, even deleted the device, reboot, clear caches etc, nothing works.
The behavior is rather odd though, when I edit the name field and save, then go back to edit the name, and it will have a different name in the field than what I last saved (will be one I tried to save some time ago), but also not the name displayed either. And then if I back out, then go back to settings and then the current name is in the field again, even not changing anything. It just doesn't seem actually connected to that field or something. Very odd.
Have you tried telling the Google Home assistant that you want to change the name of the device? I get the message: "Sorry, something went wrong and I'm unable to control your home device". On the app screen I get "Something went wrong" and that's that. Could it be an issue related to the version of the app?
Install an old version, from 2020 and uninstall your old version first, then just install the old version and all your settings and devices are there. Rename the device and voila!
It's the new app and it had bugs. Thanks for the old version advise. Excellent idea.
YES! Thank you! This is such a small but annoying issue and now it's resolved!
1. I would recommend downloading version 126.96.36.199 (from Oct 6), the previous 2020 versions crashed when I clicked on the gear icon for my Max icon.
2. Once you change the name, you can re-install the new version and the name change sticks!
I am glad I read this, gave me a different idea. I can't update the name on my Android but I used the app on my iPhone and was able to update it with no issues. To your point, something is wrong with the Android version of the app, go figure!
Had the same issue when I moved a hub from Dining Room to Bedroom. Finally just did a factory reboot of the hub (hold down the two volume buttons - i.e. both ends of the bar) for 10 seconds. This will reset the device and erase it's old name. Then just reinstall it at the new location - it will rename itself in the new location. It also removes its old name from the app.