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Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4812 Views
  • 0 replies
  • 7 kudos

How do i log into my Att Login Email?

Hi!We could be your best choice to find all the reliable assistance with your Att email account. So, if you are there seeking out help for the Att.net Mail login process, we are here to guide you. Also, learn how to change the password for your email...

Missing thumbnails

Have installed Google Home on a new phone (Samsung A51) and when looking at Full History I get a list of the events but the thumbnails are just grey boxes and not the animated GIF's. Works fine on other phone.If I click on the grey box it takes me to...

Mike_NZ by Community Member
  • 1926 Views
  • 5 replies
  • 2 kudos

Old nest subscription

I have an old nest subscription I am trying to cancel. It was $5.00 a month for a single camera. I don't use it any longer but Google now owns nest and doesn't show my subscription. How do I keep the $5.00 charge from recurring?

TribalVape by Community Member
  • 2351 Views
  • 7 replies
  • 1 kudos

Where did Nest go?

So I can log in but no cameras views, subscription good, cameras show online....since transferred to Google, its been downhill ever since transferring to Google. Both properties unable to observe. Smilar problems, not getting emails to reset password...

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It's working now

Uwi by Community Member
  • 1032 Views
  • 3 replies
  • 0 kudos

Resolved! Wyze plug devices now show 'Not Responding' in Home app

I have 3 Wyze plugs (2021 version) that up until this morning worked fine in the Home app. This morning, my Assistant routine gave me the '"device name" is not responding' message. When I pull up the Google Home app on my phone, the plug devices show...

LBDawson by Community Member
  • 2527 Views
  • 2 replies
  • 0 kudos

Merge or Separate incorrect face detection

Hello, Is there any way other than deleting a face from familiar face detection, when it incorrectly assigns a face to the wrong person?I can't seem to move a face to either another person or a separate person. I only get an option to delete the face...

Dickie by Community Member
  • 4220 Views
  • 7 replies
  • 0 kudos

Nest Cam Battery Wired Cant Mute Live Feed iPhone

Hi, Is there a reason why I can't mute the live feed of the stream on the Nest cam when viewing it in the app using the volume control on my phone?I can mute events that have been recorded.Maybe it's a bug?

Dickie by Community Member
  • 2321 Views
  • 2 replies
  • 10 kudos
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