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Home App not giving notifications

henrysnewman
Community Member

My Nest camera is given alerts to the Nest App on my phone so I am 100% sure the camera is operating correctly, but my wife got a new phone Pixel 4a and she no longer receives notifications with the Google home app.  I have tried:

1. App Permissions and given all access.

2. Checking permissions and see nothing

2. Resinstalling Home app

 

All no change. I  get notification on Nest. She used to get notification on her Pixel 4a before it died and was replaced.  I am at a loss as to what to do.

1 ACCEPTED SOLUTION

After some struggles I figured it out the problem with the new phone. We had to relogin again even though it was her Google account

View solution in original post

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

After some struggles I figured it out the problem with the new phone. We had to relogin again even though it was her Google account

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.