11-20-2021 06:29 AM
My Nest camera is given alerts to the Nest App on my phone so I am 100% sure the camera is operating correctly, but my wife got a new phone Pixel 4a and she no longer receives notifications with the Google home app. I have tried:
1. App Permissions and given all access.
2. Checking permissions and see nothing
2. Resinstalling Home app
All no change. I get notification on Nest. She used to get notification on her Pixel 4a before it died and was replaced. I am at a loss as to what to do.
Answered! Go to the Recommended Answer.
12-28-2021 01:08 PM
After some struggles I figured it out the problem with the new phone. We had to relogin again even though it was her Google account
12-28-2021 11:56 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-28-2021 01:08 PM
After some struggles I figured it out the problem with the new phone. We had to relogin again even though it was her Google account
01-18-2022 11:47 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.