Integration with Smartthings

[Zmadra]

Just installed my wired nest doorbell. I tried to add the device to smartthings app... each time I select the nest doorbell option, the web browser pops up, and a Google page says "cannot find a device to link to Samsung smartthings." The doorbell is displayed in my Google home app and functions just fine.

I have gone to settings>works with google>smartthings and linked the account in the Google home app. Likewise, I have gone into the smartthings app settings and linked to the Google assistant. I have tried reinstalling both apps. I have tried clearing the cache from both apps. I even went onto my google account settings on the web browser, went to security, and unlinked the smartthings account, and relinked. What else can I possibly do to get this to work?

[David_K]

SmartThings integration only currently works with doorbells setup in the Nest app. Doorbells setup in the Home app aren't currently compatible with SmartThings.

[EmersonB]

Hi everyone,

@Zmadra, thanks for reaching out here in the Community. How's it going with your Nest Doorbell? Were you able to read the information shared above? In case you have an update, you know where to find us.

I appreciate the help, davidking.

Best,

Emerson 

[EmersonB]

Hey Zmadra,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
  
Regards,
Emerson

[EmersonB]

Hello Zmadra,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson