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Nest cam wired

Cottager172
Community Member

Screenshot_20221128-190202_Nest.jpg

 during the day it's fine but at night it shows this light which is coming from internally not reflecting as we turned all lights off and it was still there.

We unplugged and replugged it in and it was okay for a while but as soon as we turned the outside light on and off it was back.

2 Recommended AnswerS

MplsCustomer
Bronze
Bronze

@Cottager172

Do you by any chance have your camera looking out a window? If so, that's probably a reflection from the infrared night vision lights in your camera shining through the glass. The cameras don't do will behind a window at night.

View Recommended Answer in original post

Cottager172
Community Member

All I'd good turnedboff night vision 🙂

View Recommended Answer in original post

8 REPLIES 8

MplsCustomer
Bronze
Bronze

@Cottager172

Do you by any chance have your camera looking out a window? If so, that's probably a reflection from the infrared night vision lights in your camera shining through the glass. The cameras don't do will behind a window at night.

Cottager172
Community Member

Yes... I thought it must be something like that... unfortunate...

Thanks for responding

Turn off night vision

Cottager172
Community Member

You can turn night vision off? Cool I will try to figure out how 😊

Settings>Video

Brad
Community Specialist
Community Specialist

Hi there,

Thank you to those who have shared their experience and have helped out on this thread. Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns.

Best regards,

Brad

Cottager172
Community Member

All I'd good turnedboff night vision 🙂

Brad
Community Specialist
Community Specialist

@Cottager172

I am relieved to hear that this is resolved for you by turning off the Night Vision feature. We'll keep this thread open for 24 hours for any follow-up questions or concerns.

Best regards,

Brad