02-09-2022 07:26 PM
I have several Nest Indoor wired cameras. I can view all of them at the same time on my iPhone, but the multiple camera view frequently does not work on my Samsung Tablet. Samsung claims there is a known issue with the Home app on tablets. The tablet software and Home app is up to date on my tablet. Is there a known issue?
02-15-2022 09:43 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-15-2022 05:50 PM
Hi,
No, the issue still persists. I have confirmed that I have the most current version of the Home app and my software is updated on my tablets.
02-16-2022 08:55 AM
I am sorry to hear that you are still having this issue! I am glad to hear that all of your devices are up to date as I know there may be the 2.48 update to the Google Home app that went out yesterday. If you have not yet updated your apps, I would suggest you give it another try. I know that lately, some android and samsung devices struggle a bit with the Google Home app.
Best regards,
Brad.
02-22-2022 11:48 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-22-2022 11:56 AM
The issue still persists even after updating the home app to the recently released version.
02-22-2022 12:04 PM
Yeah at the moment, Samsung android devices are not working well with the Google Home app. I would suggest using a different device if you can. I am afraid I do not have a solution for you.
Best regards,
Brad.
03-01-2022 12:39 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.