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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

"Turn on" room lights no longer does any more than 9 of the 12

Sometime in March, a standard daily "Hey Google, turn on the Pretty Lights" would no longer turn on all 12 smart plugs assigned to the "Pretty Lights" group/room (response: "Nine lights on."). Now it only turns on the first 9 in that list. One can ma...

tkirk by Community Member
  • 397 Views
  • 10 replies
  • 0 kudos

Thermostat gen 2 unpaired by previous owner

We have moved into a new house and the previous owner has unpaired the thermostat gen 2 from the heat link. we have tried to repair the two, but it is not working. we have tried the following: - Holding the reset button on the heat link for 30 second...

Problemas con Chromecast

Mi dispositivo Chromecast sigue sin actualizar luego de la falla mundial. Se mantiene en la pantalla de carga donde no carga. Intente de todo y no encuentro solucion. Agradeceria mucho su ayuda

Apoti by Community Member
  • 387 Views
  • 2 replies
  • 0 kudos

Multiple Commands for Smart Bulbs

We have all Google products in the home with some Philips Hue Smart Bulbs. At one point, we could tell Google “turn on the main room to 50%” or something similar, and the light would come on at half-brightness. But lately, it requires 2 commands, “se...

Google account recovery

hello there,I am writing this message as I have lost access to my google account (main account) due to a possible hacking. When I tried to recover my account is seems that it has been logged out of all the other devices and the recovery email and my ...

Ashwin2 by Community Member
  • 681 Views
  • 4 replies
  • 0 kudos
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