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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Failed chromecast connection to wifi

Connecting chromecast device to google home works, however upon connecting to the wifi network it seems to “fail”? I have also turned local network on as suggested.

Bewy424 by Community Member
  • 367 Views
  • 2 replies
  • 0 kudos

Nest camera system

I've had Nest cameras in two of my restaurants for about 5 years. All of the sudden all cameras across 2 separate locations stopped working with the exception of the 2 newest cameras that I added 2 or 3 years go. I've tried everything to get them wor...

caps162 by Community Member
  • 178 Views
  • 1 replies
  • 0 kudos

Phone position not detected

At home we have learning nest thermostat and a battery nest cam.We also have two phone: mine is an Android, my wife's is an iOS.We both have installed nest app and Google home app, configured in exactly the same way.On both nest and home app phone's ...

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thegios by Bronze
  • 273 Views
  • 3 replies
  • 0 kudos

Nest app glitching won’t stay connected to service

Nest app is glitching on iPhone. It will not stay connected long enough to use app it keeps going back and forth to login page with an error message saying “trouble connecting to nest service try again in a few minutes “. How can I fix this? Tried al...

Mamaj by Community Member
  • 273 Views
  • 1 replies
  • 0 kudos

I can’t delete a device

I got rid of an old tv that was connected to my home app but the app says it is paused and I tried deleting it but it says I can’t because it isn’t connected to WiFi and try to put on the same WiFi and try again but i don’t have the tv anymore and ev...

Aden by Community Member
  • 512 Views
  • 8 replies
  • 0 kudos

Resolved! Retrieve old camera footage after Grandma passing

Our Grandma passed away two weeks ago and was wondering if we can retrieve any old camera footage within the last two months? (End Jan - Mid Feb). We would love to be able to save footage when she was last mobile in her home which we now didn’t know ...

Automatic voice reminders

How do we get an automatic announcement to play for someone's visually impaired elderly mother? These are not routines. These are Google calendar events and we want the speaker to automatically announce "Barb will pick you up in 15 minutes" at certai...

SBR1 by Community Member
  • 305 Views
  • 3 replies
  • 0 kudos

Google home mini will not connect.

My Google home mini will not connect to anything. I have reset my internet. I have reset my internet connection on my cellphone. I have performed a factory reset on my Google home mini. I can’t even get through the set up process. I tried to submit a...

Bluetooth Headphone's volume not changing

Sometimes when I connect my Bluetooth headphones and try to change the volume of any platform (soundcloud, youtube etc..) It will show me that my volume is changing but the volume does not change at all. So every time I have to restart my Chromebook ...

r1pty by Community Member
  • 589 Views
  • 1 replies
  • 0 kudos
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