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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Connection unknown

I have 1 account, my Wi-Fi was down for a bit (has been before a few times) however, this time nothing would connect, it’s worked fine before flawlessly but now I am unable to get 3 of the devices I need (2 of them are SUPPOSED to be part of an autom...

Help me Cancel Nest. I am moving!!!!!

My deceased husband set up Nest in our home. I have sold our home and need to cancel our Nest Thermostat. I don’t know how to do this. There are no easy instructions that are helpful or a customer service phone number. Please, please help me!!!!

knee55 by Community Member
  • 502 Views
  • 1 replies
  • 0 kudos

Creating and editing device groups

Hi everyone. I’ve set up some device groups in the Google Home app (eg. “Kitchen Lights”) to control multiple smart plugs in one go. Now I want to edit/rename the groups but I can’t see any way to do this in the Google Home app. I also can no longer ...

robmw by Community Member
  • 7370 Views
  • 5 replies
  • 3 kudos

Lost phone can not find

I can not find my lost phone and it has location turned off, I need help! Can someone guide me?

Rasul by Community Member
  • 538 Views
  • 2 replies
  • 0 kudos

Home and Away routine

I do not have a “set up a home and away routine” option. Someone else was helped with this by getting Alexa. I don’t want this solution.

Janelle by Community Member
  • 1858 Views
  • 5 replies
  • 1 kudos

I can’t link netflix to google home app

 Hi, I am new to nest and I tried linking netflix to the home app and it does not work. After inserting account and pw I get the message “Either "access_token" or "error" must be set in the fragment.” I tried several times but get the same message. P...

758EC080-CA32-4FB1-B6F7-30A503F7B600.png

How to login in gogle home app?

Pleas help me because my gogle home mini talk to me "pleas login in to gogle home app" and i don t nie what to do pleas help

Polft by Community Member
  • 1267 Views
  • 4 replies
  • 1 kudos
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