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Home Automation

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The latest updates from Google Home and Nest Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Nest Thermostat wiring

Before I purchased my Nest thermostat, I did the compatibility checker. It gave me a thumbs up on all three options and I purchased the basic Nest. Now I have no idea what to do with W2 wire. I plugged the Rc wire into R and I just left the W2 wire u...

Andrew01 by Community Member
  • 561 Views
  • 3 replies
  • 0 kudos

Legrand lighting

I lost contact with legrand lighting and when I add it back to Google it connects but doesn't add it to my account. Anyone else having trouble with legrand?

Clcmlc by Community Member
  • 632 Views
  • 3 replies
  • 0 kudos

Goggle Home not working

I had been using my Goggle home for 2 years with no problems - then it was turned off at the wall - now no matter what i do such as I did the factory reset as nothing was working, and now I get this error "The operation couldn't be completed. (kGSKEr...

AndyChevy by Community Member
  • 2225 Views
  • 19 replies
  • 0 kudos

Nest hub does not play Youtube Music channel

My Google account has 2 channels: a default channel I used for videos, and a separate channel I created for music playlists. (I have a Youtube Music subscription.) I recently bought a Nest Hub. When I tell the Nest to play music, it cannot find any o...

jvd100 by Community Member
  • 266 Views
  • 0 replies
  • 0 kudos

GE Cync bulbs will not complete Google Home setup

When I try to add a new device. My Smart bulbs are found. I select room and then enter a name for the bulb. At this point Google home app (on Android) starts connecting. After 3-4 seconds, Google Home App gives error "Something is wrong". I hit "try ...

jonhaye by Community Member
  • 477 Views
  • 1 replies
  • 0 kudos

2 of My 3 Nest Outdoor IQs Stopped Working

Two of my 3 outdoor Nest Outdoor IQ cameras stopped working. When the first one stopped working (Front Yard camera), it was annoying but is in a place also covered by the doorbell camera so I didn't feel the immediate urgency to go out and troublesho...

mlt17 by Community Member
  • 1457 Views
  • 8 replies
  • 0 kudos

Nest doorbell (battery) does not chime with Google Home mini

I don't understand why there would be a reason to have a doorbell (wireless or wired) that would not have the option to chime if it's wireless? What is the point of the doorbell at that point if you cant hear it in the house when rung?Why is the opti...

Justinj12 by Community Member
  • 1439 Views
  • 10 replies
  • 0 kudos

Wifi light scheduling

Why is it so difficult to schedule a light to turn on and off, also to change the timer after it's been set? It's idiotic u can't just click on the light and have a timer\schedule button and set it on a pinwheel or similar.Am I wrong?

Phatty by Community Member
  • 636 Views
  • 3 replies
  • 0 kudos

Chromecast with google tv is buffering, stuttering and pausing.

My chromecast with google tv keeps stuttering, buffering and pausing all videos across all streaming platforms. Every 30 seconds the video we are watching pauses and buffers for a few seconds. It's been happening for a few weeks. Also it has always w...

ck666 by Community Member
  • 4031 Views
  • 3 replies
  • 1 kudos
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