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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Nest Mini not connecting to any smart devices

There are multiple people, myself included that aren't able to interact with our smart devices via the Google Home app nor via voice commands. Everyone that submitted a report here is also having this issue. https://downdetector.com/status/google-hom...

coburm by Community Member
  • 1004 Views
  • 3 replies
  • 0 kudos

Scheduled Routines Not Starting

For as long as I have had my Google Nest, my routine don't activate at the schedules time. The only exception for this is the 'Workday' routine, which works perfectly without fail. But when I try and create another routine, they only start with the v...

Burgem200 by Community Member
  • 11621 Views
  • 13 replies
  • 6 kudos

Delete a device from Home in Google Home

I cannot determine how to delete a device from my “Garfield “ home. Under “in your home” it shows “1 device not in rooms”. If I select it it says “Disconnected device “. Any help would be much appreciated.

Pops by Community Member
  • 2546 Views
  • 9 replies
  • 0 kudos

Home & away routines missing

I have been unable to locate the "Home & Away routines" settings in my Google Home App. My Home App front pages top part just shows the options to add a new member, open settings, media or to call home. I'm running Android 11 on a OnePlus Nord, locat...

Cync light not responding to commands

I have a Cync light that I installed through the google home app. It had been working fine up until a couple weeks ago. The light is still recognized in the app, but it does not respond to commands. If I reboot my google home, it will work, but then ...

asap1082 by Community Member
  • 3058 Views
  • 5 replies
  • 1 kudos

C by GE Nest Hub - Something went wrong

I’m frustrated, really frustrated. Every single morning when I try to turn on my C by GE lights with my Nest Hub or the Google Home App, I get “something went wrong” and none of the lights respond. It used to be intermittent, now it’s daily. The ligh...

kmm116 by Community Member
  • 1533 Views
  • 6 replies
  • 0 kudos

Google home assistant with Apple Music Spain

When the Apple music will be available to be selected under Merdia sources form the Google assistant for the Google/nest home speakers in Spain like can be done with Spotify or youtube music? I know in other european countries is available since star...

sergish by Community Member
  • 1736 Views
  • 4 replies
  • 1 kudos

Brand new Nest E will not turn on. Seems faulty, but not sure.

Hi,Some weeks ago I bought this Nest bundle comprising of Nest E thermostat w/ Heat Link coupled with Google Home Hub.I got it "second hand" as an unwanted gift, but although second hand, they were brand-new, still with the plastic wrapping on the bo...

Lauro by Community Member
  • 2573 Views
  • 11 replies
  • 0 kudos
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