What is Matter? Read more
What is Matter? Read more
What is the Product Experts Program? Read more
The latest updates from Google Home and Nest Read more
For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.
Hey Nest Community, We wanted to provide an update on the animal detection starters for scripted automations. When we first launched support for camera events in the script editor, there were separate animal detection starter types for dog and cat de...
My heatlink is not connecting to the thermostat and has no lights on so unable to use the heating. I have run through the standard troubleshoot online with no luck.The thermostat is close to the unit, nothing is blocking the signal and plugged in so ...
Hello, I had an electrician install and hard wire my Nest Cam with floodlight, The camera works but the floodlights don’t light up. Customer support told me to have an electrician check the wiring. Question: Is it possible for the floodlight wiring t...
Hello, I have 1 problem on my nest hub 2. I use the dawn simulator to wake up. For a while now the alarm works normally but the screen remains off during dawn, so I only hear the sound alarm and I have to swipe the screen to access the option to stop...
My Chromecast remote is stuck in pairing mode. I take the batteries out and have tried to "restart" it but it still won't come out of pairing mode. I've been using my Google TV remote on the app but for the past few days that remote isn't working. I ...
Both the camera and floodlights are out of action. It was all working fine till the floodlights went offline. Wifi connection is not an issue. Did a factory reset, removed device from Google Home App and now can't get it to sync. The Nest app isn't h...
tl;dr: Just found out that Google Fiber equipment is not compatible with Google Nest Mesh Wifi equipment. Is there any way to still use the points as speakers and Google Assistant on my new Google Fiber network?A bit of background:I purchased the Goo...
I'm unable to regulate the temperature on the Nest app. It's not showing any options. It also seems to be offline frequently. It's the Google Nest Learning Thermostat. It's new. Only had it 3 days. Tried troubleshooting it. Still not resolving issues...
Case number 5653000038052I can put in 50 actions in a Google home routine but when the time comes to start the routine automatically it only turns on a portion of the actions but when I manually select the right arrow to turn on the routine it turns ...
Can someone lead me as to how I connect my 7 wires to the 6 wire Nest? Do I put both of the Y wires (Y, Y2) in the Y slot on the nest? I was told to put the blue wire in the C slot and the rest of them to the corresponding letters but the Nest has an...
my google home mini won’t connect to my phone and it keeps stopping at this screen. i have rebooted the speaker and redownloaded the app. i also used other google accounts but each time i get this message. i’m getting really annoyed. the exact messag...