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Nest Aware Plus have not received pro rated refund

Community Member

Recently upgraded to Nest Aware Plus have not received pro rated refund

I cannot even find my account to see why my credit card has been charged $120 for 'Google Nest'!!!  This Nest/Google Home is a piece of crap, ever since Google took over!!!  How do I get to my billing info???  CRAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  Who wants to buy my 6 cameras????????????


Community Specialist
Community Specialist



I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Unfortunately, I am unable to assist you with this inquiry here in the forums. Please reach out to Support for further assistance. This thread will be locked.


Please let me know if you need further assistance. 

Best Regards,