I have just purchased a google Nest Protect but cannot link it to my google home. The set up was as per the instructions using my Google account to set up my Nest app. I can see the protect in the Nest App but cannot add my Nest account through the "Work with Google" pathway and the Nest Protect has not appeared automatically in my Home App.
Can you please advise how to fix this?
Nest Protect was designed for the Nest app. Whilst some products will appear in the Home app once setup in the Nest app, Nest Protect is one of the ones that doesn't and I don't have the answer as to why. This is mostly a user to user community, therefore if this is important to you, I’d encourage you to also send this feedback directly to Google. You will not receive a response, unless Google need more details from you, however the team are still reading the feedback.
Appreciate your responses here, davidking.
Tiger3000, I completely understand where you're coming from. Just to add to what davidking mentioned, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app.
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