HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

[michaelzjody]

I set my thermostat at night to 64 degrees.  When I wake up it is set at 68 degrees.  I DO NOT WANT THAT.  I have turned off ALL of the auto settings, and have nothing on the schedule, but it still does it.  HELP!!!

[Anonymous]

reset all settings

[Jillybean]

I have the same problem when I use me heater. I set it at 70 at night,  I wake up and it's cold.  It goes back down to 65 , but is still orange and says 1hr till reaching desired heat. I have reset all settings. It is still not working

[Anonymous]

Does your thermostat change its temperature on its own? After you set it to 70 at night? When you call for heating does it take time for the heat to come out from your vents?

[Nellybelly]

this is the same problem I am having. I said it at night and when I wake up in the middle of the night sometimes it has gone down to 40°. I have wiped out all of the settings for each day and that doesn’t seem to change anything.

[Jeff]

Hey everyone,

I wanted to hop in and make sure you're seeing the suggestions that eveluna has shared thus far. These are good troubleshooting steps to take for this situation. If you've given those a try and are still seeing the same problem, please let us know.

Thanks,

Jeff

[michaelzjody]

Jeff:

So you are saying to reset all settings?  I did not see another suggestion from eveluna...?

[Anonymous]

Kindly follow the instructions from this link: https://support.google.com/googlenest/answer/9209007?hl=en

• turn off auto schedule
• from settings>reset>auto schedule
• stop using Eco mode

Do all these steps and you'll have to manually do everything with your thermostat. This is an option that worked from my end. 

[michaelzjody]

Thanks for the above, but I can't seem to find how to turn OFF eco mode.  There is no switch which shows that it is ON or OFF...?

[Jeff]

Hey michaelzjody,

Here's the process for managing ECO mode. Select your thermostat on the Nest app home screen. In the top right corner of the screen, select Home/Away Assist. At the top of that screen you can disable automatically switching to Eco Temperatures. This link will also give you a lot more context about ECO mode: https://goo.gle/32G4y6M. Let me know if that gets you to where you need to be.

Thanks,
Jeff

[Anonymous]

Go to settings, select Eco. The screen will show you stop using Eco, or Start using Eco. If it says start using Eco, don't select YES. Press cancel.

[Jeff]

Thanks for the continued help and clarification here, eveluna. Much appreciated!

Regards,

Jeff

[EdwardT]

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[BFeathers]

I am experiencing the same problem.  Several times last night, I (manual) set the temp to 68, through both the app and on the physical thermostat.  Multiple times, the thermostat adjusted up without any input, almost randomly setting between 69 and as high as 71.  I followed all of the suggestions here for correcting the problem, and nothing has stuck.  I went so far as performing a full factory reset and removed the thermostat from my account, then added it back on.  I disabled everything:  Home/Away Assist, Auto-Schedule, Early-On, Cool-to-Dry, Sunblock, Airwave, Eco Temperatures, Fan Schedule.  I even went on to disable everything related to Home/Away Assist, turning on proximity to Nest Protects and the thermostat, as well as phone location.  The only thing enabled is Safety Temp, with a minimum of 45 set (maximum is disabled).  No schedules have been set.  After setting the temp to 68 this morning, I thought the problem was fixed.  No.  In the last hour, the thermostat change the temp up to 70.

This is a problem, and it needs to be fixed.  I’ve got a gas furnace, and I have no confidence.  I could come home from work tomorrow to discover it’s randomly set up to 75 or 80, and now I’ve got a significant gas charge.

This is a new behavior.  Never seen this in the five years I’ve had this thermostat.  Some recent software update was botched and needs to be rolled back.

[BFeathers]

35 minutes later, the thermostat magically turned itself up to 69 from the set point of 68.

[BFeathers]

8 minutes later, set temp changes from 68 to 69 without contact with the thermostat and the app terminated.

[BFeathers]

Amazing.  It didn’t even make it 3 minutes without changing from 68 to 69.  How do switch over to ‘dumb, obedient thermostat’ mode?

[BFeathers]

Unbelievable.  3 minutes and now the thermostat set itself to 70.  Changed the set point down to 65.

[BFeathers]

This time it made it 5 minutes before setting up from 65 to 66.  Reset back to 65.

[BFeathers]

Made it 4 minutes.  Temp set up to 66.  Going to leave it and see if it actually stays.  Doubt it.

[BFeathers]

Just moved up to 67.

[BFeathers]

5 minutes later, back up to 68 on its own.

I can’t rip this thing off the wall tonight, but I may need to do it in the morning when I can buy a plain thermostat.

[BFeathers]

Furnace just turned on, because the thermostat turned itself up to 69.

Turned the thermostat down to 60.  Let’s see it happen again.

[BFeathers]

Another 5 minutes, and now it jumped from 60 to 64 in one step.

[BFeathers]

And another two degrees to 66 in 2 minutes.

[BFeathers]

+4 minutes, 67 and rising.

[BFeathers]

+6 minutes, now at 68.

[BFeathers]

And I was fortunate to actually see the thermostat snap from 50 degrees (where I set it after last post) straight up to 64.  +4 minutes.  Ripping this thing out in the morning, hoping it doesn’t force me to turn it off and freeze the water pipes before then.  Thanks for making me take a vacation day unnecessarily.

[BFeathers]

How is it even possible the thermostat increased up to 69 on its own?  I have repeatedly set this thing down over the past 15 minutes.  Turning off and hoping it doesn’t turn itself back on.

[BFeathers]

I can’t believe it.  This just went from a small joke to a large joke.  Nest turned itself back on and set its temp to 64, disregarding the fact that my only safe temp is 45 Fahrenheit.

[BFeathers]

Well done

Well done.

 

[BFeathers]

Now I have screen capture videos showing me turning Nest off (completely), and loading the app again I hear the furnace turn on about 3-4 minutes later.

[BFeathers]

And the band played on.

 

[BFeathers]

No hands.  Did it all on its own.

 

[BFeathers]

And it still wanted to go higher.

 

[BFeathers]

And Nest isn’t done yet.

 

[BFeathers]

https://youtu.be/fq6ImZrWlPc

[Mkarmali]

I have the same problem. Disabling auto-schedule still interferes with a schedule I have setup. I’ve told nest to stop it but still insists on controlling my thermostat 😡

[Magicsky3109]

I just did the same thing. I turned off auto scheduling, AND I turned off eco mode. However, even with those two off, the green leaf continues showing up. Is eco mode going to do what it wants even though I have it set to off??? The turning off auto schedule worked; however, I wish it made the schedule (when you see all the circles with temps° and lines) where you can select one, and like on phones, have the option to delete series, etc. Just didn't know if you could help with eco mode as well?? Thank you!!

[Jeff]

Thanks for the clarification, eveluna. 

Give those steps a try, everyone. Let me know if you still don't see improvement.

Thanks,
Jeff