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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14763 Views
  • 0 replies
  • 6 kudos

Nest

Estoy tratando de instalar mi termostato, pero tengo dos cablea verdes no se donde va el sobrante

Nancyvel by Community Member
  • 217 Views
  • 0 replies
  • 0 kudos

Nest reset

I bought a new house that has two nest installed and I would like to re-set them to factory settings. The instructions say to delete the devices from your phone before you can do a factory reset. I don't have access to the previous owners phone and h...

DWM by Community Member
  • 378 Views
  • 1 replies
  • 0 kudos

Unable to connect sensor to Google Home

I have a Nest Thermostat E installed, and I am attempting to add a new Nest Sensor. My thermostat is managed via Google Home, so I attempted to add the Sensor via Google Home. After scanning the QR code, the app informed me I need to use the Nest app...

Nest thermostat message "delayed for...minutes"

While the heat is on, I sometimes get a message on the Nest thermostat display "Delayed for [x minutes and seconds, counting down]." What does this mean? Does it indicate a malfunction?NOTE: I couldn't find any topic addressing this in Support.

tim7 by Community Member
  • 12351 Views
  • 16 replies
  • 1 kudos

Connecting family member to nest learning thermostat

My spouse is adding me. He used the code for him to get connected and doesn't remember that code. Now to add me. We do all the steps and then we went to nest app and clicked. there is No select get entry key(code). it also says it is already connecte...

BrendaH by Community Member
  • 1114 Views
  • 3 replies
  • 0 kudos

Heat link

Nest heat ver3 link has died seems to be common fault 17 months old

Reid2505 by Community Member
  • 561 Views
  • 3 replies
  • 0 kudos

Repeated lost WiFi connection

I have two Nest WiFi thermostat in my home. One has repeatedly starting disconnecting from my home WiFi network. It is obviously not my WiFi network as the other thermostat works fine. If I reboot the thermostat or reconnect to WiFi it connects for s...

Nadiqbal by Community Member
  • 270 Views
  • 0 replies
  • 0 kudos

Delete multiple (thousands) messages from Nest App?

I had the power to a houseful of wired Nest Protects go out while I was away. I was gone for 3-4 days, and each of the 4 Protects sent a message every. single. minute. Now my app has thousands of useless messages and I'm having to delete each of them...

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