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Heat not staying on

Jules
Community Member

I gave the E-Nest thermostat & tried to put my heat on last wknd & it wouldn’t stay on…?? Tried taking the eco off , I feel I’ve tried everything!! I looked /read into i think everything I could & found no solution…. So here I am asking for anyone’s assistance please. Maeve it’s something I’ve missed 🤷🏻‍♀️ 
Also I’ve noticed when I try & raise the temp on the heater on the eco it won’t let me move it past 70°?? So by turning off the eco I thought it would help but no go 

 

Please help & thank you!

1 ACCEPTED SOLUTION

Jules
Community Member

Hi there, sorry I didn’t respond sooner….Anyways thanks for checking in! It was not my thermostat thankfully, my furnace had a small issue & was fixed. All is warm here ☺️

View solution in original post

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey Jules,

 

Apologies for the delayed response. I wanted to follow up with you, and ensure you are good to go. Please let me know if you are still having any trouble with your heat and the eco mode, as I would be more than happy to help.

 

Best regards,

Jake

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Jules
Community Member

Hi there, sorry I didn’t respond sooner….Anyways thanks for checking in! It was not my thermostat thankfully, my furnace had a small issue & was fixed. All is warm here ☺️

View solution in original post

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS