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Multiple thermostats randomly go offline

JJD
Community Member

I have 3 Nest thermostats of various revisions which randomly go offline in the app, and one of them also shows the m2 error when trying to show the outside weather (using farsight). All 3 thermostats show they are connected to my router and show they are connected to the app. I’ve checked the battery level and it is fine. I’ve also tried all of the troubleshooting steps, but nothing seems to help. A reset of the thermostat seems to solve the problem only temporarily. Please help!

1 ACCEPTED SOLUTION

JJD
Community Member
2 REPLIES 2

JJD
Community Member

Jake
Community Specialist
Community Specialist

Hey JJD,

 

Glad to hear you were able to resolve the issue and everything is good to go. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.

 

Best regards,

Jake