11-26-2021 08:25 AM
I have 3 Nest thermostats of various revisions which randomly go offline in the app, and one of them also shows the m2 error when trying to show the outside weather (using farsight). All 3 thermostats show they are connected to my router and show they are connected to the app. I’ve checked the battery level and it is fine. I’ve also tried all of the troubleshooting steps, but nothing seems to help. A reset of the thermostat seems to solve the problem only temporarily. Please help!
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01-15-2022 07:31 AM
Found a solution posted here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Offline/m-p/84333#M18799
01-15-2022 07:31 AM
Found a solution posted here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Offline/m-p/84333#M18799
01-18-2022 10:23 AM
Hey JJD,
Glad to hear you were able to resolve the issue and everything is good to go. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.
Best regards,
Jake