07-11-2023 11:26 AM
What’s up with Nest Thermostat? I can’t reach a live person. Every phone number posted is disconnected. Are they going out of business?
07-11-2023 02:18 PM
Welcome to the Google Nest community! We’re going to need some more information from you to be able to help you. Please can you explain the issue further?
If you would prefer, here is how to contact the Google Nest support team directly.
07-15-2023 10:43 AM - edited 07-15-2023 10:49 AM
07-18-2023 10:53 AM
Hi Why123,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe
07-19-2023 11:24 AM
Hi there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe
07-19-2023 11:25 AM
I haven’t been able to reconnect my Nest with my phone app. I still need help.
07-20-2023 01:49 PM
Hello Why123,
Thanks for getting back to us, and I'm sorry to hear that you haven't been able to reconnect your thermostat to the Nest app. Please answer the following:
I'll look forward to your response.
Kind regards,
Zoe
07-23-2023 01:53 PM
Hi there,
@Why123, I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward.
I appreciate the help, @davidking and Zoe.
Best,
Jenelyn
07-24-2023 04:41 PM
Hey Why123,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Jenelyn