With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
When both connected phones are away from home
Hello allWonder if anyone can help me at allMy parents are house sitting for me a few days a week and when they have tried to turn the heating up manually to override the eco setting, nothing happens, the heat link clicks but doesn't turn the heating...
The heatlink gen.3 is dead, all lights off
Hi everyone, I bought a 3rd gen Nest thermostats from Amazon and installed it in May 2019. Just today I noticed that the heating didn’t switch on for few hours and noticed the H71 error on the thermostats. All lights in the heatlink are dead. The uni...
Nest W5
Hi, I recently moved into a new property and we had 2 nest thermostats and both were connected to wifi however now one of them is not able to find wifi. error is W5/nest.com. Could you please help? Thanks,Hammad.
Will not shutoff with Alexa
Ever since the update of I tell Alexa to shut off of respond off. I check he Nest app and it shows off. Problem is the thermostat is still running. If I manually shut it off at the thermostat and then tell Alexa to set to cool or heat it does and tur...
How do I turn off the thermostat display at night?
We just installed the learning thermostat. So far so good except at night the motion sensor pops the display on and it’s keeps waking us up! Feels like a spotlight! How do we turn that feature off???
Resolved! Nest Thermostat Won't Turn Off Heating
Hi,I have had Nest Learning Thermostat in my house since 2017 and has worked great with no issues until a few weeks ago whereby the heating would turn on but when it reached the set temp it didn't turn the Boiler off so the house continued heat. Afte...
Stuck on home icon with arrow
Help. I’m currently stuck on the screen that shows a smartphone with a home and arrow in it. I have downloaded the app. it won’t connect to the device. Using either authentication method. also I have tried holding the button down for 5,10.15 seconds....
Stuck in "Thermostat needs to restart. Be back in a bit" loop.
I've had a 3rd generation Nest learning Thermostat for 6+ months with no problem. In the last couple of days, It no longer works. I am not able to control it at all but it keeps restarting (Google image appears) and the first message that pops up is ...
Nest Thermostat Compatibility check
Hi There,Could someone please confirm that my new HVAC system is compatible with Nest thermostats? Please see attached a picture of the existing wire config.Thanks,Matt
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