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Nest connection

1964queenie
Community Member

721C2844-B70D-45AC-88D7-2AC622DA33DB.jpeg

 is my nest compatible and what do I leave unconnected?

9 REPLIES 9

Nesty
Community Member

Jake
Community Specialist
Community Specialist

Hey 1964queenie,

 

I wanted to reach out and follow up with you. Please let me know if you have any questions from here about the wiring for your device, as I would be happy to help out. 

 

Best regards,

Jake

1964queenie
Community Member

No we didn’t get it figured out. We have more wires than we have on the nest 

1964queenie
Community Member

7CAD7487-E36A-48A2-B750-8BBC0FAE24E0.jpeg

 we weren’t able to figure out what to hook to what

80D8AF8E-2AF1-4E51-B225-B93383697CFB.jpeg

 

Jake
Community Specialist
Community Specialist

Hey 1964queenie,

 

Sorry to hear you are still running into trouble. I am more than happy to help out. Taking a closer look at the picture, I am showing you have a X2 and T wire? Do you happen to know what these wires control on the system? Are you able to review your system’s control board? You can follow the article here, to help identify those wires. If you are unsure on what these wires control, I would recommend having a Nest Pro come out and take a closer look. They would be able to double-check the system, and ensure everything is installed properly. Please let me know if you have any questions from here.

 

Best regards,

Jake

1964queenie
Community Member

I haven’t been able to find anyone to come out

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Were you able to use the articles to help you identify the wiring issues? I would suggest trying to have a pro come out and help you with this as well. 

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

Jake
Community Specialist
Community Specialist

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS