08-23-2022 03:01 PM
My Nest thermostat is offline. The screen is black. I can’t figure out how to restart it. Help!
08-29-2022 01:28 PM
Hey Songal,
I am sorry to hear you are having trouble with your device showing offline. I know this is not an ideal situation. I found an article with some troubleshooting steps that could help resolve your issue. Please let me know if that helps, or if you have any questions from here.
Best regards,
Jake
09-01-2022 10:52 AM
Hey Songal,
I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
09-02-2022 10:27 AM
Hey Songal,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake